Service may be interrupted from time to time for a variety of reasons. We are not responsible for service interruptions that occur because of God`s actions, power outage or any other cause outside our reasonable control. However, as we value our customers for a significant time-out that falls within our proper control, we will, at your request, provide such as we have reasonably characterized it as a fair and equitable adjustment to their account in order to compensate for this interruption of service. IT IS THEIR ONLY RECOURSE AND, IN SUCH CASES, OUR ONLY RESPONSIBILITY. YOU and DIRECTV expressly acknowledge and consent that TiVo, Inc., a Delaware company headquartered at 2160 Gold Street, Alviso, CA 95002, is a intended third party beneficiary of this licensing agreement, as it relates to TiVo software that may be included in rental devices. These licensing provisions are expressly in favour of TiVo and can be implemented by TiVo in addition to DIRECTV. Day 1: was billed for a go genius that was never bought. The Intaller called to tell the company that it was indeed wrong, and adapt our payments. It never happened. I had to call to get the 100 credits back. It was guaranteed to be put back on my card. I called about 3 other times to check that he wanted as a month without credit.
Each representative had no idea what was going on. It told me it was my credit card company. I called my credit card and they said something else. Finally, after calling back directtv, they said that they would rather credit my accou t directtv, because they claimed, admittedly, that they were false. They paid me back the bad credit. I had to call back. This is the worst Sere. In addition, royalties are ambiguous.
Our plan was the plan of choice and increased by $50 after the first year. Although this is stated in the contract to go up, I was dissatisfied with the specific amount of the increase. When I called to ask what we could do, they were just pretending to downgrade our plan. No other options were provided, saving money. My husband then called to see if other options were available, we were told that we could get a lower plan and pay only for sports channels for a small extra amount. (so our introductory rate of 70 would now be 85 with a lower status plan, but at least not 120 of us stayed in the same plane), just to discover that the plan did not provide the sports channels that the man indicated. So we had to call back again and go to the entertainment program for about 92 years.